At Sinpex, our mission is to streamline compliance operations and support our customers in meeting regulatory requirements with greater efficiency and confidence. This summer, we are introducing several new features that enhance the way our platform handles data collection, case lifecycle management, periodic KYC / KYB reviews, and audit tracking.
Below is an overview of the latest improvements across the Sinpex platform.
Collecting self-declared data from individuals undergoing KYC/KYB is a common requirement. While our API already supports the ingestion of self-declared values, many customers lack the resources to build a dedicated interface for data collection and integration.
To address this, Sinpex now supports the use of hosted Self-Declaration pages or “Landing Pages”.
What This Enables
Our new self-declaration solution allows customers to collect required data directly from their end users without the need for additional development. The form experience is fully customizable to match the customer’s branding and offers advanced features such as token-based access, email verification, SSO, CAPTCHA and form expiration controls. Customers gain full visibility into which cases are still waiting for end-user input and the system can be adapted per project to match different workflows or data needs—ensuring a highly flexible, secure and user-friendly process from start to finish.
All types of files – be they official ones or custom files – can be uploaded on these pages.
Why It Matters
This solution enables customers who do not wish to code and/or maintain the Self-Declaration page by themselves to collect KYC/KYB data from individuals in a secure and compliant manner. It saves time, simplifies the onboarding process, reduces touchpoints as well as the need for custom development, while meeting data protection standards.
KYC/KYB cases follow a full lifecycle from onboarding through re-assessment and eventually offboarding and archival. To help customers manage this process, we are introducing configurable clean-up stages that allow automatic progression through the following phases:
Each transition can be configured with a specific time interval, or disabled if not needed. Project-level defaults are available and can be set in weeks or designated for instant transition.
This functionality ensures that data is not retained longer than necessary, supporting legal compliance and reducing operational overhead. It automates record retention policies and helps enforce data lifecycle management in a consistent and auditable way. As a result, users reduce the amount of manual intervention needed, maximize automation of the case flow and minimize human error.
Ongoing due diligence through periodic Re-KYC is a regulatory requirement that varies depending on the risk profile of each case. Missing a Re-KYC deadline can expose organizations to compliance breaches and potential penalties.
Sinpex now makes Re-KYC scheduling more robust and reliable.
The system provides clear visibility into upcoming Re-KYC obligations and helps ensure deadlines are not overlooked.
The next Re-KYC date is visible in the case header if no Re-KYC is already running. Matching defaults to case risk will be implemented in a future release. For now, users select the appropriate interval manually. Re-KYC initiation and reminders are handled in the Case Service and logged in the existing audit framework.
To improve internal compliance and traceability, we have introduced structured rejection reasons within the Sinpex platform.
Previously, reviewers could reject a case but had to document the reason manually or externally, which was inconsistent and difficult to audit over time.
This enhancement ensures that rejection decisions are documented in a structured, auditable format. It supports transparency, simplifies reporting and aligns with regulatory expectations. Customers no longer need to rely on external tools or free-text notes to track case decisions.
These new features reflect our commitment to delivering intelligent, scalable compliance infrastructure for modern financial institutions. By improving data collection, automating case progression, ensuring timely Re-KYC reviews and enabling structured decisions, we help our customers stay compliant with less effort and more confidence.
To learn more or schedule a walkthrough of these features, get in touch with our team. We’re here to help.
